Privacy Policy & Data Stewardship
Effective Date: October 2026 · Licensed by the Dubai Real Estate Regulatory Agency.
1. Institutional Confidentiality Principle
Haven & Key Real Estate LLC operates strictly on fiduciary advisory principles. We treat investor identity, portfolio investment parameters, and transaction volumes with the confidentiality of private banking. We do not sell, rent, monetize, or publicly distribute investor contact information or inquiry history to third-party telemarketers or external brokerages.
2. Information Collected
When you submit a property enquiry, schedule a consultation, or contact us via WhatsApp, we collect only information necessary to fulfill your investment inquiry:
- Contact parameters: full name, corporate or personal email address, WhatsApp / direct telephone number.
- Target portfolio parameters: preferred Dubai locations, investment brackets, and payment plan preferences.
- Regulatory documentation: passport copies and Emirates IDs solely when proceeding with official DLD Oqood reservation agreements.
3. Regulatory Escrow & DLD Compliance
Under Dubai Law No. 8 of 2007 (Escrow Accounts for Real Estate Development), off-plan payment details are communicated exclusively through official developer escrow accounts regulated by the Dubai Land Department. Haven & Key does not collect or hold client investment capital directly.
4. Data Protection Inquiries
To request data deletion, review your stored contact information, or adjust communication preferences, contact our designated advisory desk at advisory@havenandkey.ae.